Ilica Mahallesi, Zeytin Sokak, No: 112 Balcova, Narlidere, Izmir,
Izmir,
Turkey,
35320,
İzmir Province
“The serene Balçova area truly enhanced my experience at Kaya Izmir Thermal & Convention.”view full review
Kaya Izmir Thermal & Convention features a large thermal and spa center, making it a 5-star luxury hotel in Izmir. The property offers a comprehensive range of modern amenities, including wellness facilities and extensive dining options, appealing to both leisure and business guests.
Rooms & Amenities
Kaya Izmir Thermal & Convention offers 316 guest rooms with flat-screen satellite TVs and minibars. Each room includes a safety deposit box, free WiFi, and modern furnishings, many with private balconies for enhanced comfort.
Dining Options
Dining options include Turkish specialties and international cuisine at the hotel's Smyrna Restaurant and Mirus A la Carte. Guests can enjoy drinks at various bars and a selection of beverages from the Energy Bar and Pool Bar.
Leisure & Business
The hotel features a large fitness center, indoor and outdoor pools, as well as a spa offering thermal treatments, massages, and various body therapies. Additionally, Kaya Izmir boasts modern event facilities, including a congress center ideal for conducting meetings and conferences.
Location & Transportation
Kaya Izmir Thermal & Convention is a 17-minute drive from Adnan Menderes International Airport and Basmane Train Station. The hotel is conveniently located near the Agora Shopping Centre, where guests can explore shops and dining options within 1 km.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Comprehensive guide to transport options for seamless travel
City Centre
Izmir
6.6
mi
Airports
Adnan Menderes (ADB)
12.5
mi
Underground
Fahrettin Altay
2.2
mi
Poligon
3.1
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Rejuvenating Spa Experience
“I thoroughly enjoyed the spa services available at Kaya Izmir Thermal & Convention. The Turkish bath was a highlight for me, and the thermal pools offered a refreshing way to unwind. It felt truly luxurious and was the perfect way to relax after a busy day.” view full review
Spacious and Comfortable Rooms
“The rooms at this hotel were impressively spacious and well-equipped. I loved the modern amenities and the elegant decor. The comfortable bed made for a great night's sleep, allowing me to feel refreshed each morning.” view full review
Delicious Dining Options
“The dining experience was fantastic, with a rich variety of breakfast offerings. Each meal was a delight, and the extensive selection made it easy to find something I loved. Dining here made each day that much more enjoyable.” view full review
Excellent Fitness Facilities
“The gym and fitness options were excellent, making it easy for me to maintain my workout routine during my stay. I appreciated the variety of equipment available and the overall cleanliness of the fitness area, which made exercising a pleasure.” view full review
General
Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Yoga class
Sports trainer
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Grocery shopping service
Shops/Commercial services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Baby pushchair
Children's play area
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Hot spring bath
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Ilica Mahallesi, Zeytin Sokak, No: 112 Balcova, Narlidere, Izmir,
Izmir,
Turkey,
35320,
İzmir Province
Map view
Ilica Mahallesi, Zeytin Sokak, No: 112 Balcova, Narlidere, Izmir,
Izmir,
Turkey,
35320,
İzmir Province
City landmarks
Landmark
Aqua City
2900 ft
Forest
Inciralti City Forest
4400 ft
Landmark
Dokuz Eylul Universitesi Inciralti Yerleskesi
2900 ft
Park
Sakarya ParkI
4000 ft
Amusement Park
Gold Club Aqua City
4000 ft
Landmark
Tesla
4000 ft
Landmark
E blok
4000 ft
Landmark
D blok
4000 ft
Landmark
Ugur Cami
4000 ft
Mall
Ege Park
4000 ft
Landmark
A, K ve M Bloklar
4000 ft
Landmark
Balcova Cable Car
1.0
mi
Landmark
TCG Ege
1.8
mi
Event hall
Ahmed Adnan Saygun Sanat Merkezi
2.6
mi
Landmark
Tarla Faresi Tiyatrosu
1.0
mi
Shopping Area
Palmiye Alisveris Merkezi
1.3
mi
Landmark
Fatih Mosque
1.2
mi
Market
Balcova Pazar Yeri
1.3
mi
Mall
Agora
1.3
mi
Landmark
Palmiye
1.3
mi
Landmark
Matras
1.3
mi
Landmark
Adatepe Paintball
1.4
mi
Mall
Kipa AVM
1.4
mi
Landmark
Balcova Yukari Carsi Camii
1.5
mi
Landmark
Cami
1.5
mi
Landmark
Inciralti Open Air Theatre
1.6
mi
Mosque
Tatbikat Camii
1.6
mi
Landmark
Maritime Museum
1.7
mi
Landmark
Koctas
1.9
mi
Landmark
340m
2.7
mi
Nearby
Vali Huseyin Ogutcan Cad. No:3 Balcova Merkez
Aqua City
1300 ft
Restaurants
Koti Brasserie
3600 ft
Koruturk Mahallesi
Ora Lahmacun
3000 ft
Goztepe Mah. Mithat Pasa Cad. No:856 D:1 Guzelyali
Kofteci Zeki Usta
4800 ft
Dortyol Mevki Inciralti Mah. Mithat Pasa Cad. No:263/C Balcova Merkez
Ladonna
4400 ft
Vali Huseyin Ogutcen Caddesi
Teleferik Aile Cay Bahcesi
1.2
mi
Sakarya Cad./ Ejder Sok. No:4
Reviews and Ratings
Reviews from guests about their experience.
94%
loved their spa retreat and can’t wait to return.
9.4/10
Perfect
Rooms
6.4
Location
6.4
Service
6.0
Dining
7.2
Guest reviews
9.4/10
based on 5 reviews
4.5/5
based on 1346 reviews
8.4
8.4/10 based on 380 reviews
#1 of 3 hotels in Narlidere based on Tripadvisor
Steven
United Kingdom,
March
2025
6.0/10
I had a mixed experience at Kaya Izmir Thermal & Convention. The hotel's thermal pools were fantastic, and the breakfast had a good variety (I especially enjoyed the local options). However, I faced several issues with room cleanliness and service quality, which affected my overall experience.
Rooms
6.0
While the rooms were spacious and had nice features, I had to deal with cleanliness issues and inadequate housekeeping during my stay (it felt frustrating to have to call for fresh towels daily).
Service
5.0
The staff was generally friendly, but I encountered significant issues with service responsiveness, particularly regarding the room change process (it felt like they didn't prioritize my concerns).
Location
6.0
The hotel is set in a peaceful area surrounded by nature, which I appreciated for relaxation, but it was a bit far from the city center (making it less convenient for exploring).
Dining
7.0
Breakfast was excellent with plenty of tasty options, though there were moments when staff seemed overwhelmed and missed serving certain guests (which was disappointing for my guest).
Facilities
8.0
The thermal spa and pools were the highlight of my stay, offering a great way to unwind after a busy day, but I wish some of the other amenities were better maintained.
Daniel
United Kingdom,
March
2025
5.2/10
My stay at Kaya Izmir Thermal & Convention was a mixed experience. The thermal pools were rejuvenating, and the peaceful surroundings offered a perfect escape. However, I encountered multiple issues with room cleanliness and service that left me dissatisfied. Overall, the spa amenities were a highlight, but the inconsistency in service detracted from an otherwise pleasant stay. 😞🌿
Rooms
5.0
The rooms were spacious but had cleanliness issues, with dust on surfaces and used furniture that felt outdated. I also had issues with the temperature control, leading to discomfort.
Service
6.0
While some staff were friendly and willing to help, communication barriers and slow response times made it difficult to resolve some issues during my stay.
Location
7.0
The hotel is set in a tranquil area surrounded by nature, which I appreciated, but it's quite remote, making it difficult to access local attractions without a car.
Dining
7.0
I enjoyed a variety of options during breakfast, but there were moments of service lapses where I felt ignored.
Facilities
6.0
The spa facilities were excellent, particularly the thermal pools. Unfortunately, I experienced minor issues with maintenance in my room that affected my overall experience.
Rosemary
United Kingdom,
February
2025
6.4/10
I had a mixed experience at Kaya Izmir Thermal & Convention. On one hand, I appreciated the cleanliness and comfort of the hotel, especially the wonderful breakfast options that catered to various tastes. However, I encountered several issues, including room renovations needed and inadequate staff communication that really dampened my stay.
Rooms
6.0
The rooms were generally clean but definitely showed signs of needing renovations. My first room had issues with the safe and there was a lingering smoke smell in the second one. Overall, the accommodations were comfortable but could be better.
Service
5.0
While some staff members were friendly and helpful, my experience was hampered by poor communication. There were language barriers and I found the reception staff unhelpful during some of my inquiries, which was frustrating.
Location
7.0
The hotel's location was decent, but it felt a bit isolated from the city center, requiring a taxi to go out. However, the surrounding area was peaceful and had some natural beauty, which I appreciated.
Dining
8.0
The breakfast buffet was one of the highlights of my stay with a rich variety of quality options. I also enjoyed the dinner I had, but the differing prices for meals on different days felt a bit misleading.
Facilities
6.0
The hotel features several pools and a nice spa, which I found enjoyable. However, some amenities, especially in terms of room service, weren't functioning smoothly during my visit.
Ava
United Kingdom,
January
2025
6.4/10
I enjoyed my stay at Kaya Izmir Thermal & Convention, with highlights including the serene outdoor and indoor thermal pools, which were a perfect way to relax. The buffet breakfasts were a standout feature, offering a good variety. However, I did experience some challenges with the location, as it felt quite isolated, making it difficult to explore the surrounding area. Additionally, the staff's limited English proficiency was a slight hurdle during my stay. 🌄🍽️
Rooms
9.0
The deluxe rooms were spacious, clean, and offered beautiful views of the mountains and pools, enhancing my experience.
Service
6.0
While the staff were friendly and accommodating, the language barrier made communication a bit challenging at times.
Location
5.0
The hotel's location amidst picturesque nature was relaxing, but it's quite far from the city center, which limited my exploration. 🚶♂️
Dining
9.0
I loved the breakfast buffet, as it was plentiful and diverse, exceeding my expectations for quality.
Facilities
10.0
The thermal baths and spa facilities provided an really good range of services that contributed to my relaxation.
Christina
United Kingdom,
October
2024
6.8/10
I had a pleasant stay at Kaya Izmir Thermal & Convention, where the thermal spa facilities truly stood out. While my room was spacious and well-decorated, aspects like the cleanliness of the bathroom could have been improved. The breakfast spread was decent, but it lacked some gourmet options that I expected. Overall, this hotel is a good option for a relaxing getaway, though it could use some updates.
Rooms
6.0
My room was spacious and elegantly decorated, featuring a comfortable bed. However, the cleanliness could have been better, especially in the bathroom with some mold present.
Service
8.0
The staff were generally friendly and attentive, which enhanced my experience. The guest relations manager, Ms. Breda, was particularly excellent in addressing any concerns I had.
Location
7.0
The hotel's location in the serene Balcova region offered a nice escape from the city, surrounded by greenery, but it's a bit far from downtown Izmir.
Dining
5.0
The breakfast buffet had a decent variety but didn't live up to 5-star standards. I expected more quality options, like better cheese and cold cuts.
Facilities
9.0
The thermal pools were a highlight during my stay, providing a rejuvenating experience. The spa services were also great, contributing to a relaxing atmosphere.
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